Hello there folks. Anthony here.
I have a lot to share with you!
Please take a few minutes to read this update all the way through.
This last month has brought triumphs and also more challenges of which I will explain.
PREPARATION FOR FULFILLMENT
In anticipation of the first shipment of Pro Brewers Siphons arriving I made the decision to sell Sierra Moonshine Home Brew Supplies to my dear friend and ally John Lyon. Thank you good sir, I know you will do great! I made this choice because I knew that in order to commit fully to this project and you, I would need complete focus on the task at hand. In preparation for this next step I completely transformed a garage/warehouse space at my home into the Pro Brewers Siphon shipping facility and headquarters, which took a serious effort and a bit of time.
My two Sons Lukah and Rhoan.
SHIPPING HAS BEGUN
So far, I have successfully fulfilled orders up through Early Bird Special backers. As this is my first large shipping project I have been going slowly and carefully in order to ensure your packages arrive correctly. It is very rewarding to finally be sending your your rewards.
BREAKFAST SPECIAL A LA CARTE CONTENTS
MANUFACTURING ISSUES
In the last few days I have received a range of feedback from my Early Bird Special backers. Some of the Siphons are working perfectly and some of them are having issues with the seal. Immediately upon hearing news that there were seal issues I began personally testing the shipment and sure enough I have found there are legitimate issues with some of the Siphons. I am not ready to completely verify the cause, but it seems that in the Siphons that are having issues, the “main outer tubing inner diameter” is wider than the acceptable manufacturing tolerances.
PERSONAL HAND TESTING PROCESS
It is clear now that before any more orders are fulfilled I need to have each and everyone hand tested to ensure perfectly working seals. This is obviously going to take a bit of time as I have a few thousand Siphons to go through. A few Home Brew friends of mine and I have begun this process already and are sifting out the PERFECT SEALS from the ones that need another re-work. Siphons that pass the first test are then put through a second and final “Good For Fulfillment Test” which means they are ready to be sent out to you after they are sufficiently air dried.
COMMITMENT TO CONTINUED FULFILLMENT
It is my commitment to you that I will continue shipping out successfully tested Siphons. You will continue to receive your rewards based on what number Backer you are, i.e. starting with the first backer working on down the line 1 thru 501. Please understand that at this time I do not know how many “Good For Fulfilment” siphons I have in this shipment, but am hoping there are enough for all of you.
RE-WORK STRATEGY
I will not have verification of the seal/main tubing tolerance issue until the beginning of next week when my designer/engineer makes it to my warehouse. There are many questions that need to be answered before we decide on a new path and I am very eager to start resolving this, again.
CREATOR PLEDGE
I AM STILL 100% COMMITTED TO DELIVERING TO YOU AND OUR HOME BREWING COMMUNITY THE PRO BREWERS SIPHON!
Thank You
Sincerely; Anthony
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Thanks for the update, Jim!
I bet those two kids provide pretty cheap labor...