James F. messaged me that the old ATT wifi error message has reappeared - says there is something wrong with our account, its not payment (which happens electronically and automatically). I remember this happening a couple of years ago, perhaps, but I don't remember what the problem or solution were. I asked James to double check that's he's connecting to the correct network, and he says he is. Would one of the IT volunteers (Conrad, Jay, Steven?) take a look at this, please?
Wed, Mar 29, 2017 - 11:11am
#1
Wifi is Hinky
Brandon and I tried to reset the modem and the problem still persists. Any help?
--james
It is payment - I just saw something come through that a payment was declined - no idea why. Jim - can you update the pcard?
I'll look into it
www.singingboysbrewing.com
CC info needed to be updated, did that, bill is current, the service should be back on soon. I'll be there on Saturday and can check, but if someone will be there earlier and wants to check, that would be great.
www.singingboysbrewing.com
I'll be there tonight and give it a check and give the modem a restart if necessary.
We tried resetting a couple times, but still no dice....
I'll circle back to ATT
www.singingboysbrewing.com
Thanks for looking into it. The Xfinity free hotspot works if you want to log on with your home acct info.
--james
ATT customer service sucks, but I'm on it - stay tuned
www.singingboysbrewing.com
And we're back on the Cloud.
www.singingboysbrewing.com
Thank Jim!
--james